Attaining high levels of employee engagement is a top priority at any successful organization.
Engaged employees are more likely to be productive, innovative, and committed to their work. It is therefore essential for companies to find ways to measure and improve employee engagement.
For organizations with a frontline workforce, monitoring engagement is especially critical. It can be quite difficult to gauge sentiment and engagement with frontline workers as they are often disconnected from the rest of your workforce. There isn’t always a tool or mechanism in place that helps them quickly give feedback while on the clock.
Leveraging Polls & Surveys to Drive Engagement
Two ways you can boost employee engagement within your organization are through the use of polls and surveys.
If you are already sending out polls & surveys to no avail, we recommend unifying your tools with an Employee SuperApp. If your polls & surveys are seamlessly integrated where people go for policies & shift information, or to communicate with their peers, it makes them much more likely to participate.
With an Employee SuperApp, you can leverage polls & surveys (among many other features) to gain insight into what your frontline employees are truly thinking. This valuable information will allow you to take the necessary steps to improving engagement with your entire workforce.
Polls & surveys are both very useful tools for gathering information and feedback from a group of people. However, there are some differences between them that may make one more appropriate than the other, depending on the situation.
In this article, we’ll highlight these differences and provide some examples that you can use to start driving higher levels of engagement across your workforce.
Polls
- Are generally used to quickly gauge opinions or preferences on a specific topic
- Are made up of only one question
- Typically have only a few response options
- Can be useful for getting a quick snapshot of how a group of people feel about a particular topic
- Can be conducted in real-time or over a short period of time, such as during a meeting or as part of a post.
Best Practice: To boost engagement, share a “Poll of the Week/Month” at the start of each work week/month. Posting early in the week will give you a chance to collect the results and follow up with a summary.
You can ask a question about the business/product/service or something social, fun, and timely.
Poll Ideas:
- Are you excited for this year’s New Product Expo?
- Do you love McDonald’s Shamrock Shakes?
- Who do you think is going to win March Madness?
- Would you rather eat pizza or hamburgers for lunch?
Surveys
- Are more comprehensive and are designed to gather detailed information and feedback from a group of people
- Are typically more than just one question
- Can include a wider range of questions and response options
- Can be used to gather feedback on a variety of topics such as customer satisfaction, employee engagement or even market research
- Are often conducted over a period of days/weeks/months
- Have more in-depth results that can be analyzed to gain insights into the opinions and behaviors of the participants
Survey Ideas:
- Ask for feedback on employee benefits
- Get input on ways to improve monthly company meetings
- Get a pulse check on employee satisfaction
- Ask for feedback on
Just like with polls, survey results can be assembled into a post and shared with additional thoughts and recognition for the participants.
MangoApps
MangoApps is an Employee SuperApp that helps equip 100% of your workforce with the tools they need to increase productivity, improve retention and boost employee engagement. With both Polls and Surveys within the platform, you can leverage the features to build and sustain engagement with your frontline employees.
To learn more about how MangoApps can help your organization, schedule a call with our team of employee experience experts.
