It’s no secret that successful organizations are constantly working to enhance employee engagement. When employees see themselves as an integral part of an organization, they naturally become brand ambassadors. Companies and corporations want consumers to see them through the eyes of these empowered employees. Creating enthusiastic employee engagement takes work, communication and a solid understanding of how your specific company can create authentic brand loyalty. Employers are now beginning to recognize that Generation Y (and soon Gen Z) are motivated much differently than their previous generations. So naturally, employers need to know how to create lasting engagement in the evolving work culture of the modern world.
What Is Employee Engagement?
Employee engagement is defined as “A human resource concept that describes the level of enthusiasm and dedication a worker feels toward his/her job. Engaged employees care about their work and feel that their efforts make a difference.” As a concept, employee engagement is simple and clear. But in practical application, it becomes much more complicated. An actual process, employee engagement must find a way to be focused on the needs of the organization while still being employee-centric. So how do organizations enhance employee engagement?
In his book ‘Drive: The surprising truth about what motivates us’ (link), author Dan Pink suggests that to enhance employee engagement you can address three core intrinsic motivation factors: autonomy, mastery, and purpose. In the current corporate world, the best available tool for leaders to assess engagement are employee surveys. Regular employee opinion surveys give employees the chance to feel heard and are great predictors of changing workforce behavior.
Be More Than An HR Initiative
It’s true that HR plays a key role in raising levels of engagement among employees. This is also because most organizations still believe in the traditional ‘command and control’ management style. But employee engagement is much more effective when it is also driven through smaller departments and teams.
Each of these departments have different requirements, expectations, and feedback. Combining their feedback into a generalized HR driven survey completely dismisses the scope of improvement for these individual departments. With MangoApps, you can create surveys for various departments and help your organization move towards a more participative approach.
Empower Teams With Surveys
As a manager or a team lead, it is important to make sure new employees feel welcome, recognized and appreciated. With MangoApps, supervisors can create surveys for their employees, designed to gain insights into their engagement levels. This can be done on a regular basis or as often as you need to receive feedback and insight from your employees and colleagues. MangoApps builds a better rapport between supervisors and employees, empowering you as a manager to open discussion lines.
Create Anonymous Surveys
Most companies put a huge effort into design and campaign surveys to get feedback from employees. But a significant number of employees are hesitant of such surveys and don’t believe that their answers are truly confidential. This means that even with a genuine interest in employee feedback and a proper employee engagement program in place, you are unlikely to receive honest answers from your employees. Confidentiality and anonymity challenges often pave the way for mistrust within your workforce.
In order to get the most honest and valuable answers, MangoApps has introduced Anonymous Surveys. With this feature, the anonymity of the respondent is honored and respondents are encouraged to participate honestly in the survey. Anonymous surveys let employees express how they feel about their work, team, and company. They are also a great tool on a secure platform for employees to share what is on their mind.
Get Instant Response Feedback
Creating and conducting effective employee surveys is only part of the battle. The most important process is to uncover actionable insights and improvements by analyzing both quantitative and qualitative data.
Within MangoApps, survey creators, assigned teams, and domain admins can view instant insights from conducted surveys. Participants can also view insights if they are designated as part of the intended audience. Survey insights can also be exported into XLS for further review and in-depth analysis. The levels and badges feature can help further enhance employee engagement as users receive points for creating or answering a survey.
Extend Your Reach (Platforms)
With the MangoApps survey feature, the online survey builder makes it easy for any user to create a custom survey. It also has multiple out-of-the-box templates to help you create exactly what you need. Creators can also easily preview their surveys and take a test survey to experience the flow themselves firsthand.
In addition, you can set a deadline for the audience to take the survey to help encourage timely responses. The intended audience can take surveys any platforms – web, mobile or desktop, thus increasing the reach out your workforce.
Create Action Items For Individuals
Once survey feedback has been analyzed, the next step is to craft an action plan that addresses concerns. With MangoApps, this process can be created and assigned based on each individual role, making your goals tailored and specific. You can do so much more than just add more HR initiatives for the next year. MangoApps helps to assign tasks and actions to different individuals and ensures that valuable feedback collected from surveys is diligently implemented.
Enhance Employee Engagement
Thanks to some major shifts in technology in recent years companies have expanded their business into new and still somewhat unexplored ways to work. Today’s workforce is far more mobile and more remote than any have been previously. Information is everywhere and often competes for more attention. The future of employee engagement depends heavily on a platform that is able to act as a single source of information for everyone, despite distractions and time zone differences. This platform must also be able to help the management to listen and act on feedback based on various engagement processes. MangoApps is the best future-ready platform available and ensures that employees have purpose and clarity, and that management can recognize contributions, built trust, drive change most importantly, enhance employee engagement.
At MangoApps, we work with all of our customers to help them build an employee engagement platform using our survey tools and other modules. And with MangoApps already operating as your digital hub, it is much easier to implement an employee engagement process within the workforce at multiple levels. MangoApps also gives you the ability to customize your workplace processes based on your company’s size and requirements.
If you would like to learn more about how MangoApps can assist your organization, schedule a demo today.